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Aztech Customer Service Hotline.
Aztech's qualified and professional support representatives have in-depth knowledge regarding our products and services.  They can answer questions or resolve any support issues you may have.  You can reach our Customer Service Hotline at
 866-352-2318.
 


Contact Customer Service via E-mail.
You can e-mail Aztech's Customer Service Center at your convenience and we will respond to you as quickly as possible.  Our Customer Service e-mail address is:

service@aztechconferencing.com
 


Aztech Customer Service

Customer Service Overview.
Aztech provides a Customer Service team which is local to your country.  They can offer many services to assist you in getting the most out of your conference call.

Aztech can:
 
  • Troubleshoot any issue that arises during your call.
  • Answer any queries from moderators and participants.
  • Provide multi-lingual assistance.
  • Dial-out to participants.
  • Conduct roll call.
  • Organize events.
  • Conduct a Q&A session during your conference call.
     
         In-call Flexibility
  • Operator can validate PIN code.
  • Can ask moderator for approval to allow person into the call without correct PIN.
  • Can transfer caller directly into conference.

Customer Service can be contacted at any time during your conference call by simply pressing *0 on your telephone keypad.

Our Customer Service team is always happy to help.


Customer Service Details.
Aztech Customer Service is available to be contacted by telephone 24/7/365.  Local access numbers are available for each country where an Aztech Support Center is located.  An advantage of running Aztechs service on a single platform is that operators from one Support Center can cover bridges located at another Support Center.  This provides the ability to have Customer Service support available worldwide 24/7/365.

Aztech provides multi-lingual Customer Service.  The languages currently supported include English, French, German, Italian, Spanish, Swedish, Dutch, Flemish, Russian, Norwegian, Chinese and Japanese.  In addition, there is an English-speaking operator available on all bridges at all times.
100% Guaranteed Access.

Conference calls are usually time-specific and can involve senior staff.  Aztech therefore recognizes how important it is that they take place as planned.  One of the most common difficulties in accessing a conference call are problems with PIN codes, because the phone does not automatically recognize DTMF tones or because the PIN code details were sent out incorrectly.  It could even be the case that an important attendee has simply forgotten their PIN code and cannot access the call!  Aztech offers the simplicity of an automated service with the back up of an operator to assure all participants of guaranteed access to their call with minimum disruption.

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Relevant research terms: Aztech Global Conferencing Services

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